Rotorua Forest Zipline Canopy Tour

Note

Rotorua Canopy Tours Risk Disclosure Statement

Rotorua Canopy Tours is an adventure activity that has risks and the potential to encounter hazards due to the nature of the activity and the unpredictable natural environment in which the tour operates.

Rotorua Canopy Tours operates a strict safety management system that is audited to New Zealand standards and best practice for adventure activities including weather operating parameters to reduce exposure to these risks and hazards; however, we cannot completely mitigate all of them. It is important you are aware of these and that these risks and hazards may lead to injury, serious harm or death.

Specific hazards and risks include but are not limited to vehicle accidents, falls from height, zipline collisions, entanglement in equipment, slips and falls, falling debris, staff errors, suspension trauma, exposure to typical NZ conservation practices such as trapping and adverse weather effects due to varying environmental conditions that can change quickly and without much warning. Weather can include but not limited to thunderstorms, strong winds and gusts, rain, heavy rain, hail and occasionally snow, as well as extreme temperatures and humidity (seasonal depending). Rotorua Canopy Tours will provide wet weather and warmth gear if required and will not let anyone participate if not dressed appropriate for the forecasted weather.

Inclusions

• 3 hour Zipline Canopy Tour
• Complimentary pick up and drop off service available from Rotorua accommodation or other central Rotorua locations. This can be booked directly with operator.
• FREE photos of the experience are taken by the guides and uploaded to a website ready for free download

Highlights

• You’ll assemble at the Rotorua Canopy Tours headquarters for an introduction, harness fitting and safety briefing
• Everyone is transported to the forest on an entertaining short drive from Rotorua
• 2 expert guides accompany your group with a maximum of 10 guests for a 3 hour experience
• A 400 metre walk through native forest leads to the first launch platform where your guides familiarise you with the forest, birds and history of the area
• You’ll experience trail walking, 10 platforms, 6 ziplines (flying fox) and 2 swing bridges mixing thrill and slow paced observation of the forest
• Safety is paramount. Top of the line equipment has been sourced from around the globe and guides are all trained to the highest standards. Plus in the New Zealand forest there are no nasty critters to worry about
• Rotorua Canopy Tours is an all-weather experience – the canopy in wet weather is magical beyond belief and we’ll deck you out to suit the conditions

Time

• This tour operates daily at 9.30am and 10.15am
• Please check-in 15 minutes prior to your tour time
• Upon completion of your booking, a phone number will be supplied for you to to confirm available times - bookings are essential

Duration

• Please allow approximately 3 hours for this whole experience

Location

• Rotorua Canopy Tours are located at Fairy Springs Road, Rotorua

FAQs

Is there a weight limit?

• We have a maximum weight of 120kg and a minimum weight of 35kg. However we can accommodate children lighter than 35kg’s but we do need advance warning so please give us a call if this relates to you.

What is the minimum age?

• Minimum age is 6 years old

How safe is it?

• Safety is our number one priority. The activity is very safe with leading edge safety systems and training in place. All our safety systems including infrastructure, equipment, guide training and competence assessment are all audited by external parties

I’m afraid of heights – will I be able to complete the tour?

• This is a decision you will need to make – the highest platform is 22 metres above the ground and the highest flight is 35 metres above the valley floor so you will face your fear, head on. The heights gradually increase and you are always attached to a safety line

How many people are on a tour?

• There is a maximum of 10 customers per tour. For group sizes of more than 10 people please contact us – we have a number of ways of catering to large groups and would love the opportunity to discuss the options with you

I don’t have any transport – how do I get to Rotorua Canopy Tours base?

• Upon completion of your booking, a phone number will be provided. Give us a call – we have tours that run daily that include transport from your accommodation

Can people come and watch me?

• No – we operate in a wilderness area and the access routes between platforms are unmarked. There is a high risk that spectators will get disorientated and lost in the forest. In addition to this, there are no vantage points so spectators are unlikely to be able to see you. We do not take any responsibility for people who are not on our tour

Does the tour go in all weather?

• Yes we operate in all weather conditions, with very few exceptions. Infact, the forest is at its most beautiful in the rain. We supply high quality wet weather gear and warmer outer layers if the conditions require so that you remain dry and warm, whatever the weather

What do I need to wear?

• Ideally bring one more layer than you think you might need and closed toe footwear is a must

Can I bring my Camera?

• Yes bring your camera and take as many pictures as you can but you will need a strap on it to ensure it can be secured to your harness as you will not be allowed to hold it during flight. We do not take any responsibility for camera damage

Additional Information

• Please click here to view Rotorua Canopy Map
• Rotorua is located approximately 1 hour inland from the Port of Tauranga where all cruise ships dock for the day. Our tours take three hours so there is plenty of time to fit in a Canopy Tour into your day
• Getting across to Rotorua is easy. There are numerous providers of transport or you can hire a vehicle and drive yourself. It’s an easy and scenic journey. If you want to see pure untouched New Zealand you need to spend some time with us – the forest we take you to is exactly how the first humans to arrive on this land would have found it. You will have the bragging rights when you return to the ship and talk to your fellow passengers

Terms And Conditions

• The operator may cancel or postpone tours due to high winds and electrical storms or when it is determined unsafe to operate
• Cancelling within 24 hours of departure incur a 100% fee
• Changes to the booking time within 2 days are at the discretion of the operator and subject to availability
• Maximum weight limit per individual is 120kg
• The minimum age on The Original Canopy Tour is 6 years
• Some level of fitness is required for both tours

Booking Information

• Confirmation in the form of a tour voucher will be received at time of booking
• Upon completion of purchase, please print the voucher and present on day of the tour
• For your information, complete Tour Operator Information including contact details is included on your tour voucher
• Bookings are subject to availability